How do I cancel my case? While you cannot cancel your own case you can "Send Message to Analyst" to have an analyst cancel your case for you. Tags route:ctc_tech_support source:pva source-drop:2026-03-27-bahamas-kb-sessions entry:entry_b83b47cf5bb47b52 category-top:tech-support workbook:bi workbook:ctc workbook:fhe workbook:general workbook:rpt workbook:vatstamp Published 03/29/2026 8:20 pm