Summary
The public.gov.bs refund policy says the Department of Inland Revenue does not provide online refunds.
The same page says that to receive a refund, the user should contact the comptroller's office.
Contact Details Published With The Refund Policy
- Email:
taxinquiries@bahamas.gov.bs - Phone:
-
242-225-7280(Toll Free) 242-461-8050242-604-8072-
242-361-1263(Fax) - Hours:
9:00 AM to 5:00 PM Eastern Standard Time
What This Means
- Do not expect a self-service online refund flow on the portal.
- If you believe a portal payment issue needs a refund, use the published contact route instead of waiting for an online refund step.
When To Escalate To A Human
- You paid through the portal and need to ask about a refund or reversal.
- The payment outcome is unclear and you do not know whether the charge posted correctly.
- The portal does not match the published refund policy or support instructions.