Portal Support Contact Information

Summary

The public.gov.bs portal publishes Department of Inland Revenue contact information that can be used when a user needs help with portal access, account issues, or support follow-up.

Contact Details Published On The Portal

  • Email: taxinquiries@bahamas.gov.bs
  • Email: taxreform@bahamas.gov.bs
  • New Providence phone numbers:
  • 242-225-7280 (Toll Free)
  • 242-461-8050 (Call Center)
  • 242-604-8072 (Main Line)
  • 242-361-1263 (Fax)

Family Island Numbers Published On The Portal

  • Grand Bahama: 242-602-9127, 242-602-9128
  • Exuma: 242-336-3976/7, 225-0958 (Vibe), 242-336-3978 (fax)
  • Eleuthera: 225-1921 (Vibe), 242-335-1484, 242-335-2040 (fax)
  • Long Island: 242-338-0205, 242-338-0215 (fax)
  • Abaco: 242-699-0052, 242-699-0233 (fax)

Hours Published On The Portal

  • 9:00 AM to 5:00 PM Eastern Standard Time

When To Escalate To A Human

  • You cannot complete a portal task because the site, account, or page flow is not working.
  • The portal does not match the instructions shown on the public page.
  • You need follow-up after a failed registration, password, payment, or page-access attempt.
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